Just got done talking with “wing” from wowmine reguarding something that caught my eye in thier Terms of Use (It is in the conversation) Clearly they do not speak english, nor do they know how to answer ‘difficult’ questions to a level that makes any sense. Needless to say, I did not feel like talking to this educated young man anymore. Here it is

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You are now chatting with support agent ‘wing’

Your Issue ID for this chat is LTK7104535757X

wing: hello

wing: what can i do for you pls

Alex: Hey, I just had a question.. something quoted in the Terms of Use.. to be more specific, this “If you insist on leveling your existing account instead of a brand new one, please be mindful that we only take full responsibility of the integrity of the character being leveled (including its soulbound equipment) but not of any collateral damage or loss to your other character(s). Moreover, you better transfer all of your WoW gold to other account(s). It’s not like we need them to do the power-leveling. Existing gold in the account would seem more like burden to our power-leveling agents, so to speak.” Does this mean wowmine. will log onto another character, take items/gold or whatnot ?

wing: we wont log on your other char to take your gold or item

wing: but we suggest you give us a brank acc to lvl ,it is much better

Alex: And why is that? And if it is 100% guarenteed why do you have that stated in the terms of use

wing: and im afraid we will just responsibility to the char which we powerlevel

wing: we will 100% guarenteed your acc safe if you have follow our suggestion and steps we provide on the website

Alex: You failed to answer my question.. Why is that even stated in the Terms of Use, if there is no possible way that will happen as quoted by yourself “wing: we wont log on your other char to take your gold or item”

wing: we wont log on your other char ,we just afraid of the hacking

Alex: So your afraid of the actual owner hacking his own account, or you are afraid of wowmine hacking those “other chars” and taking the gold/items? … That answer makes zero sense, Your afraid of who hacking what?

wing: we wont hack you acc,we just afraid someone know your have many gold on your realm hack your acc

Alex: Ok so

Alex: If somebody was to hack my account while you were in the process of powerleveling a char. That probably means they will take the items on every char not just one, what will you (wowmine) do for the character (that you are “responsible” for) in the event of a hack?

wing: we will suggest you to contact blz to get your acc back and retreive your lost ,and then we will compensate you according to your loss

Alex: Well you fail to make me feel secure in using your service. Have a nice day